Value creation model
Delivering value on the short and long term
We are the nucleus of our customers’ connected life. With our customary passion, we offer secure, reliable and futureproof networks and services, enabling people to be connected with one another anywhere, anytime and at the same time creating a more prosperous and cleaner world.
To properly understand the ways in which we impact society, we have visualized the value we create for our stakeholders as well as our impact on society, using the six capitals model of the International Integrated Reporting Council (IIRC).
Our valuable assets
The assets we work with
We have extracted the business resources that have the greatest value for our business model and that contribute to the performance of our core activities.
Business model
'We go all out to connect everyone in the Netherlands to a sustainable future'
Our ambition
To make the Netherlands the most connected country in the world and to become customers’ preferred partner in digital life
Strategic themes
- Leverage and expand superior network
- Grow and strengthen customer footprint
- Simplify and streamline operating model
Safeguarding value
- Governance
- Compliance
- Risk and control
Our performance
We create value for our customers, shareholders and employees, and we impact Dutch society as a whole.
Impact in the Netherlands
